We believe that consistency is key when it comes to quality home cleaning. That is why we make it our priority to send the same team to your home each cleaning. In the event that one team member is unavailable during your scheduled cleaning, we guarantee that at least one member of the team who typically cleans your home will be present.

We try our best to accommodate our customer’s specific time requests. We realize life is busy and it can be tough to schedule a perfect time for our teams to come into your home. We will always give an estimated time that our teams will be arriving to clean your home. Sometimes depending on that particular day, they may not arrive at that exact time. For example, the home the team is at prior to yours may have scheduled a deep cleaning or requested additional services. This would require more time and therefore cause the schedule to be a little different than expected. We guarantee that our teams will show up within the hour of the estimated time given, under rare circumstances you will be notified if our teams expect to be more than an hour behind schedule.

Tips are never required but always appreciated. Your house cleaner will appreciate the tip and the positive feedback that it conveys. Most customers tip between 10% & 20%.